Quiet hours - notification silence
Quiet hours - quiet notification mode
3 min read
A marketing website does not have to do business at 2 a.m. If something fails that can wait until morning, quiet hours ensures that Telegram does not wake you up.
Configuration
In Settings, the Quiet hours section:
- Tick "Activate quiet hours"
- Select time from (e.g. 22:00) and to (e.g. 07:00)
- Save
Time zone: your time zone from the profile is used (User.timezone in Settings -> Profile). If you have not set it yet, the default Europe/Bratislava is used. If the window crosses midnight (22:00-07:00), the system handles it correctly.
What it affects
- YES Telegram messages - blocked during quiet hours
- YES Email alerts - blocked
- NO Webhooks - not blocked (for programmatic integrations like PagerDuty, which have their own escalation logic)
- NO Status page - updates are displayed (for your customers, not for you)
Warning: if the incident is critical (SEV1, payment gateway, etc.), quiet hours are not a good idea. For SaaS with 24/7 customers, better not to use them - or set up a rotating on-call via PagerDuty.
Per-channel quiet hours
We are preparing the option to set quiet hours separately for Telegram and email (e.g. emails go 24/7, Telegram only during the day). Currently it applies to both.