Quiet hours - notification silence
A marketing website does not need to sound an alarm at 2:00 in the morning. If something fails that can wait until morning, quiet hours make sure that neither Telegram nor e-mail wakes you up.
Configuration
In Settings -> Notifications -> Quiet hours:
- Tick "Activate quiet hours"
- Select time from (for example 22:00) and to (for example 07:00)
- Save
Time zone: your time zone from the profile is used (Settings -> Preferences). If you have not set it yet, the default Europe/Bratislava is used. If the window crosses midnight (for example 22:00-07:00), the system handles it correctly.
Tip: if you change the time zone in your profile, quiet hours automatically apply to the new one - you do not need to rewrite the hours.
What it affects
- Telegram messages - blocked during quiet hours
- E-mail alerts - blocked
- Webhooks (programmatic integrations with other systems) - not blocked, because tools like PagerDuty have their own escalation logic
- Status page - updates are displayed (for your customers, not for you)
Warning: if the incident is critical (for example a payment gateway outage), quiet hours are not a good idea. For SaaS with 24/7 customers, better not to use them - or set up a rotating on-call via webhook to PagerDuty.
Quiet hours separately per channel
We are preparing the option to set quiet hours separately for Telegram and e-mail (for example e-mails go 24/7, Telegram only during the day). For now the setting applies to both channels at once.