Customer portal and invoices

2 min read · Invoices & payments

In short: All invoices are in the Lemon Squeezy Customer Portal. They are available forever in PDF format.

Opening the Customer Portal

Sign in to ePulz.io
Click Subscription and invoices in the menu
Click the Open Customer Portal -> button
The LS portal opens in a new window (authenticated via your e-mail)

What you find in the portal

Subscriptions - active subscription, next payment date
Payment methods - your card / SEPA details, option to change
Order history - all payments with a link to the PDF invoice
Billing details - billing details (you can edit for future invoices)

Downloading a specific invoice

In the Customer Portal, Order history
Find the order by date
Click View receipt or Download invoice
The PDF opens in the browser or downloads

Invoices by e-mail

You receive an invoice automatically by e-mail on the day of every payment from [email protected]. The PDF is attached + a link to the portal in the body of the mail.

Bulk export for the accountant

LS allows downloading all invoices for a selected period. In the portal, Order history, filter by date, Export downloads a ZIP with PDF files + a CSV summary.

Invoice details

The invoice contains:

Issuer: Lemon Squeezy LLC (Merchant of Record)
Item sold: ePulz.io Standard / Pro / Business (per cycle)
Customer: Your details entered in checkout
VAT: Applied according to your country
VAT ID reverse charge: If you provided one
Invoice number, issue date, amount with/without VAT

For Slovak clients: The LS invoice contains 20% Slovak VAT if you do not have an EU VAT ID. For B2B with a VAT ID, reverse charge is without VAT - you settle the VAT yourself in your tax return.