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Planned maintenance (maintenance windows)

3 min read · Status pages

A maintenance window is a scheduled announcement that your service will be temporarily unavailable. The status page shows a banner and the monitor will not generate alerts during the window.

Creating a maintenance window

1. In the monitor detail, click Scheduled maintenance 2. Enter the start, end and description 3. Optional: notify status page subscribers in advance by e-mail

What happens during the window

- The status page shows a yellow banner with the time and description of the maintenance - The monitor is in the Maintenance state (yellow) - Alerts are not sent, even if the monitor returns an error - After the window ends, the monitor automatically returns to normal checking

Best practices

- Schedule at least 24 h in advance for proactive communication - Be specific in the description (what is being done, how long it will take, who is affected) - Send an e-mail to subscribers if you have it enabled